Feedback and comments
We make every effort to give the best service possible to everyone who attends Priors Field Surgery, and welcome comments and feedback to help improve the services we provide.
We would like to hear from you if you have a suggestion on how we can do things better and improve patients’ experiences. We would also like to hear from you if you are pleased with the care and service you have received from the surgery. We will let staff involved know and share the good practice across our teams.
Complaints
Complaints about the services offered by Priors Field Surgery are thankfully rare, but we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. These are always taken seriously and dealt with fairly and as quickly as possible.
We take complaints very seriously. If you need to make a complaint about the surgery or the services we offer, please contact the Practice Manager by telephone or, if you prefer, in writing. We will answer your concerns as soon as possible.
Priors Field Surgery,
24 High Street,
Sutton,
Ely,
Cambridgeshire,
CB6 2RB
Call: 01353 778208