When We Are Closed
If you require attention or advice urgently when the surgery is closed an answer machine will inform you of the number to ring or direct you to an out of hours service.
These numbers are:
Mon - Fri
08.00 - 08.30 13.00 -14.00
Mon - Fri
17.00 - 18.00
Third Thursday of every month
13.00 - 18.00
All other times (when the surgery is closed) please ring 111
This is a free service from land lines and mobile phones when called directly. The 111 service will assess your problem and direct you to the most appropriate service for you. This may include passing your details to Urgent Care Cambridgeshire.
Out of Hours cover is now provided by Urgent Care Cambridgeshire. Responsibility for commissioning the Out of Hours Service is with NHS Cambridgeshire.
Should you need to speak to a doctor or nurse for advice during the working day, please contact the receptionist.
Minor Injuries Unit
The Minor Injuries & Treatment Centre's at the Princess of Wales Hospital, Ely, Doddington Hospital and Wisbech Hospital are walk-in nurse practitioner led Services.
Examples of types of injury and illnesses suitable for this service are:
- Wounds - cuts and bruises
- Insect Bites
- Muscle and joint injuries including fractures
- Minor sports injuries
- Eye problems (conjunctivitis, foreign bodies)
- Earache (over 2 years old)
- Sore throat (over 2 years old)
- Emergency Contraception
For a patient leaflet on the local Minor Injuries Unit's and opening hours, please use the following link:
Minor Injuries Unit - Ely, Doddington & Wisbech
Minor Eye Problems
Please click on the following link to find out more about Minor Eye Problems
Minor Eye Problems - Patient Leaflet
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.